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Global Health and Tropical Medicine

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Quality supply of nonprescription medicines in Portuguese community pharmacy: An exploratory case study

Inappropriate use of non-prescription medicines (NPM) can increase morbidity, mortality and health care associated costs. Pharmacists have a well-established role in self-medication; however, the literature shows that pharmacies performance in the supply of NPM is often suboptimal. To explore the interaction and dependability of pharmacy staff use of oral language, as well as staff’s own […]
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Assisting consumers in self-medication: reflections on the role of support staff in community pharmacy

Community pharmacies are often the first port of call for consumers with minor illness. In Portugal assisting self-medication in this setting—by supplying non-prescription medicines (NPM) or assessing symptoms—involves pharmacists and support staff (technicians and assistants). There is a paucity of research on support staff roles. This paper, which is part of a larger study, reports the perceived roles of pharmacy staff in assisting consumers in self-medication.
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GHTM is a R&D Center that brings together researchers from IHMT with a track record in Tropical Medicine and International/Global Health. It aims at strengthening Portugal's role as a leading partner in the development and implementation of a global health research agenda. Our evidence-based interventions contribute to the promotion of equity in health and to improve the health of populations.

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